Last updated: July 2026

VK Granite CC (“we”, “us”, Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, process, and protect your personal data in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA). This policy should be read alongside our Website Terms & Conditions.

1.Information We Collect

When you interact with our website contact forms, request a quotation, or call our offices, we may collect the following information:

• Full name and surname
• Contact telephone number and email address
• Physical or delivery address (such as the relevant cemetery location)
• Specific details regarding your deceased loved one for customization (names, dates, epitaphs).

2. How We Use Your Data

We process your personal information strictly for legitimate business purposes, including:

• Responding to your website quote requests and general enquiries
• Managing offline customer accounts, invoices, and payment receipts
• Coordinating transport, delivery logistics, and cemetery installations
• Complying with regulatory tax and legal bookkeeping obligations in South Africa.

3. Data Retention and Security

• We store your information securely and take all reasonable technical and organizational precautions to protect it from unauthorized access, loss, or misuse.
• Personal data will only be retained for as long as necessary to fulfill the service transaction or as mandated by South African financial laws.

4. Third-Party Sharing

We do not sell, rent, or trade your personal data to external third parties. We may only disclose your data to essential third-party service providers (such as outsourced specialized transport logistics or authorized sub-contractors) strictly to fulfill your order.

5. Your Rights Under POPIA

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or object to processing. For more detailed instructions on formal information access requests, please refer to our PAIA Manual. To exercise any of these rights, please address your correspondence to the Designated Information Officer at info@vkgranite.co.za.